Privacy Policy

MECHANICIQ – PRIVACY POLICY

Last Updated: August 2026

1. Introduction

MechanicIQ (“we”, “our”, “us”) is committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This Privacy Policy explains how we collect, use, store, and protect personal information.

2. Information We Collect

We collect the following types of information:

2.1 User‑Provided Information

  • Postal code
  • Vehicle type
  • Service type
  • Distance preferences

2.2 Mechanic Registration Information

  • Name
  • Address
  • Phone number
  • Email
  • Additional shop details submitted after registration

2.3 Geo‑Location

We collect approximate location data to direct users to the nearest Canadian city page. Geo‑location is used solely for search relevance and is not shared with third parties.

2.4 Usage Data

We collect analytics data including:

  • Page views
  • Search refinements
  • Mechanic display counts
  • Click‑through activity on mechanic contact buttons

2.5 Google Analytics

When you accept analytics cookies, we load Google Tag Manager and Google Analytics 4 to understand how visitors use MechanicIQ. Google may process usage data (including IP address, device/browser information, and pages viewed) as a processor on our behalf. Analytics cookies are optional. You can decline them on first visit; essential cookies for search and shop-visit stats still work.

2.6 Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience. Details are provided in our Cookie Policy.

3. How We Use Your Information

We use collected information to:

  • Operate the MechanicIQ search portal
  • Display relevant mechanic listings
  • Improve search accuracy and user experience
  • Provide monthly performance reports to mechanic shops
  • Communicate with registered mechanics

4. Data Sharing

MechanicIQ does not sell, rent, or share personal information with third parties. Data is used solely for platform operation and CRM functionality.

5. Data Storage & Security

We use industry‑standard security measures to protect personal information stored in our CRM and hosting infrastructure.

6. Access, Correction, and Deletion

Users and mechanics may request access to, correction of, or deletion of their personal information by contacting:

hello@mechaniciq.ca

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.

MECHANICIQ – COOKIE POLICY

Last Updated: August 2026

1. What Are Cookies?

Cookies are small text files stored on your device to improve website functionality and user experience.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for core website functionality, including search operations and page navigation.

2.2 Analytics Cookies

Used only after you accept analytics cookies. These cookies (set by Google Tag Manager / Google Analytics) measure:

  • Page views
  • Search refinements
  • Mechanic listing impressions
  • Click‑through activity

You can decline analytics cookies. Essential cookies for search and first-party shop-visit stats still work.

2.3 Preference Cookies

Used to remember:

  • Postal code
  • Vehicle type
  • Distance preferences

3. Cookie Management

On your first visit we ask whether to allow analytics cookies. You can decline. You may also disable cookies through your browser settings. Disabling essential cookies may affect website functionality.

MECHANICIQ – DATA RETENTION POLICY

Last Updated: August 2026

1. Purpose

This policy explains how long MechanicIQ retains user and mechanic data.

2. Retention Periods

2.1 User Data

Search inputs, geo‑location, and usage analytics are retained for up to 24 months for platform improvement and reporting.

2.2 Mechanic Registration Data

Mechanic shop information is retained as long as the shop remains listed on the platform. If a mechanic requests removal, data will be deleted within 30 days.

2.3 CRM Data

CRM records, including form submissions and monthly reports, are retained for 7 years for business and compliance purposes.

3. Data Deletion Requests

Users and mechanics may request deletion of their personal information by contacting:

hello@mechaniciq.ca